The safest drivers around

We want all of our passengers to feel nothing but safe whilst travelling with Arrow Cars. This is why we regularly put not only our drivers, but also all of our vehicles through a number of stringent checks. Our fleet is fully insured and maintained to the highest standards, and all of our vehicles are licensed by the relevant councils. 

We demand the highest standards of our drivers and unlike standard taxi companies, to be part of the Arrow Cars team our drivers are thoroughly vetted and given extensive customer service, driver and navigation training. We are the only Private Hire company to put our drivers through enhanced background security checks, over and above the standard ones you would expect.

Our vehicles are carefully and regularly maintained to the highest standard and we can guarantee you a comfortable journey with one of our smartly dressed and courteous drivers in a safe and secure environment. All we ask from you is that you sit back, relax and enjoy the ride.

Driver Connect. The safest way to communicate with your driver

Our “Driver Connect” functionality offers a safe and easy way for you to communicate with your driver if you need to. In advance of your journey with us we will send you all of your drivers details, including their name, vehicle registration number and vehicle details. Driver Connect provides seamless two-way communication between you and your driver enabling you to speak with your driver securely on a withheld number. All of our calls are recorded for training and monitoring purposes. 

"Track my Taxi" and share your ride

“Track my Taxi” is a service which enables you to track your vehicle in real-time; online, via the app and with SMS.

Whilst travelling with us you can share your live-location with friends or family so they can track your whereabouts, giving your loved ones that extra bit of reassurance that you’re OK.